Return Policy
Effective Date: 2024
At LawnCadet.com , we strive to provide high-quality Cub Cadet parts and accessories. If you are not completely satisfied with your purchase, we offer a hassle-free return process.
1. Eligibility for Returns
You may return items within 21 days of delivery if:
• The item is unused, in its original packaging, and in resellable condition.
• The item is defective or damaged upon arrival.
• The wrong item was shipped to you.
2. Non-Returnable Items
Certain items cannot be returned, including:
• Used or damaged products (unless defective upon arrival).
• Custom or special-order parts.
• Items without original packaging or missing components.
3. Return Process
1. Request a Return: Contact us at teamcubc@gmail.com with your order number and reason for return.
2. Receive Return Authorization: We will provide a return authorization and instructions.
3. Ship the Item: Pack the item securely and send it to the return address provided.
4. Receive Your Refund or Exchange: Once we receive and inspect the item, we will process your refund or exchange within 4 days.
4. Refunds
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable unless the return is due to our error.
• A restocking fee may apply for certain returns.
5. Exchanges
If you received a defective or incorrect item, we will send a replacement at no additional cost.
6. Contact Us
For any return-related questions, please reach out to:
Email: teamcubc@gmail.com
We appreciate your business and are committed to your satisfaction!